OneCall - Making Mobile Communication More Intelligent


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Customer Service — 1-877-880-0055


Training Site for OneCall's Mobile Manager service

 

Step Two — The Basics

Setting Up Notification

To save you time and increase your efficiency, your Mobile Manager has the ability to notify you of new voicemail and faxes.  Notification is available via email, or digital cell phone.

Notification Highlights:

  • Displays the type of message (voicemail, urgent voicemail or fax).
  • Displays the Caller ID of the person or fax machine who called you.
  • Displays the DID you received the message on.
  • Displays the number of voicemail or fax messages in your mailbox.
  • Indicates how full your Inbox is.

By Web:

If you have a phone that allows you to play wav files or open pdf files when you are notified of a voicemail or a fax arriving in your account, simply click on the attached file. This will allow you to hear the voicemail, or view the fax.

  1. Log into your online account (www.accessline.com/onecall) and click Preferences tab.
  2. Select Notification.
  3. Enter the email address(es) you want notifications sent to. 

Select how your wish to be notified
◘    Attach the voicemail message as a .WAV file in the email notification
◘    Keep a copy of my voicemail messages in my voicemail box
○    Do not keep a copy of my voicemail messages in voicemail box
○    Include a link to the voicemail in the email notification Email notification    WITHOUT     attachment or link
○    Email notification with numeric codes only
◘    Fax Attach the fax as a .PDF in the email notification
◘    Keep a copy of my fax messages in my fax box
○    Do not keep a copy of my fax messages in my fax box
○    Include a link to the message in the email notification
○    Email notification without attachment or link
○    Email notification with numeric codes only

Select what you wish to be notified about
Notification Receipt Types
◘    New Voicemail 
◘    New Urgent Voicemail
◘    New Fax Sent
◘    Fax Delivered
◘   Sent Fax Failure

Click Save!

To set up text messaging notification to your cell phone:

By Web:
To set up notification via the Internet:

  1. Log into your online account (www.accessline.com/onecall) and click the Preferences tab.
  2. Select Notification.
  3. Enter the email address(es or text message address you want notifications sent to.  (If you wish to receive notification to a cell phone by text message and are unsure of the address, use the provided list of cell phone carrier's text message addresses.)
  4. Determine the format of the notification
  5. Click save
  6. Use the test button to send a test notification. 
     
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