Step Three — Expanding Your Options
Call Manager
Call Manager allows you to modify or create new extensions via the Web.
Call Manager Highlights:
- Quickly modify any information within any of your extensions.
- Create additional extensions for a wider variety in managing your calls.
- Preview a greeting before activating an extension.
- Create a Weekly Schedule that automatically directs calls according to the time of day and day of the week.
- View all of your pre-configured extensions and any new extensions you setup.
Tip: Your Call Manager is a great place to visually see how your calls are being directed and to modify extensions as needed.
By Web:
Modifying Extensions:
- From the Call Manager, click Modify Extension.
- Click the "Modify" button associated with the extension you wish to modify.
- Make the desired changes.
- Click the "Save" button.
Reviewing an Existing Extension:
- From the Call Manager, click Modify Extension.
- Click the "Review" button associated with the extension you wish to review.
- A new window will open which explains the details of the specific extension.
Creating a New Extension:
- From Call Manager, click Create Extension.
- From either the Recommended or Full list, select the type of extension you wish to create.
- Select an extension number.
- Enter a name for the extension.
- Enter the specific information required for that extension.
- Click Save.
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