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Step One - Getting Started

• Logging In
  • Creating and Changing Your PIN
  • Overview of Prompts
• Places to Find Help
• Set-up Checklist

Step Two - The Basics

• Directing Calls (Find-Me-Follow-Me)
  • Basic Extensions
• Open Extensions
• Managing Voicemail
  • How to Play a Message
  • How to Give a Copy of a Message to an Associate
  • Forwarding Voicemail to Email Addresses
  • Messaging Between Mobile Manager Users
  • Navigating Through the Played and Unplayed Queues
  • Group Messaging
    • How to Send a Broadcast Message
    • How to Reply to a Broadcast Message
    • How to Create Your Own Group
• Placing Outbound Calls
  • Speed Dial
  • How to Reach an Associate Without Knowing His/Her Number
• Managing Faxes
• Fax Upload
• Setting Up Notification

  Step Three - Expanding Your Options

  • Advanced Extensions & Screening
  • Announcements (Greetings)
  • Call Manager
  • Setting Up A Weekly Schedule
  • Always-On Conference Calling
  • Reserved Conference Calling
  • On-The-Fly Conferencing
  • Remote Call Transfer
  • Call Connection

  Step Four - Mastering Your Service

  • Cutting Your Cell Phone Bill
  • Billing Info/Call History
  • Setting Up a Transaction File
    • How to Save Voice Messages to Hard Drive
  • Securing Feedback from Showings
  • Receiving Voicemail in Just One Place
  • Keep Your Cell Phone Number Private
  • Gaining Control
  • Set Smart Phone to Receive Faxes and Voicemail
  • Set Smart Phone to Receive Faxes and Voicemail